FREQUENTLY ASKED QUESTIONS
We offer international shipping.
Local orders typically arrive within 3-5 business days, while international orders usually take between 7 to 14 business days. Please note that this timeframe excludes weekends and public holidays.
We utilize JNT Express for local shipments within Malaysia and FedEx for international deliveries.
We currently accept local FPX and credit card payments. Stay tuned as we plan to introduce Atome and Shopback Paylater soon!
Once your order has been shipped, you will receive an email notification containing your tracking number. If it has been more than 14 days since you placed your order and you have not received it yet, please feel free to reach out to us at hello@linkenmade.com for assistance.
Alternatively, you can log in and visit the “My Account” page to track your order.
We have a flat rate of RM10 per order. Enjoy free shipping within Peninsular Malaysia for orders totaling RM200 and above. International shipping rates vary and will be calculated automatically upon adding items to your cart.
SIZING & FITTINGS
All sizing and measurements are provided on their respective product pages.
Simply take your favorite garment, measure it, and compare it to our product measurements to ensure the perfect fit.
RETURN & EXCHANGE
Unfortunately, due to personal hygiene reasons, all clothing sales are final, and exchanges cannot be accommodated. For further assistance, please email us at hello@linkenmade.com.
Exchanges/refunds are only available for items with manufacturing defects. If you have received a defective item, please ensure it is unused, undamaged, and in its original packaging.
Reach out to us at hello@linkenmade.com with your order ID and photo proof to initiate the process.
Please contact us at hello@linkenmade.com with your order ID, and our customer service team will assist you promptly.